


User Experience Success Manager: This role is for people who need to access Experience Insights, Adoption Score, and Message center in the Microsoft 365 admin center.IT admins can delegate admin access using least-permissioned roles, which are specific roles that provide limited access to features like, Adoption Score, the Experience Insights dashboard, or Message center without the ability to change settings. But how can IT departments set up their adoption specialists for success using these tools while maintaining least-access principles to safeguard tenant configurations?

Microsoft developed the Adoption Score and Experience Insights dashboard to help IT departments gain insight into how their users are adopting Microsoft 365 services. Use these roles to appropriately delegate admin center accessĪs IT departments are increasingly tasked with monitoring and driving adoption, larger IT organizations are delegating these tasks to specialized roles to help drive successful change management. Learn about enhancements to the admin center and read on to catch up about all things Microsoft 365 administration. In this edition, we'll explore how you can use different admin roles to empower your adoption specialists and improve your user experience without compromising security or compliance, whether you have a large or small IT team. Welcome to the Microsoft 365 IT admin blog, your monthly source of tips, insights, and best practices for managing and optimizing your Microsoft 365 environment. A banner image with text: "Microsoft 365 Admin Digest: Your monthly IT admin blog for all things Microsoft 365.”
